How To Solve the Error of ‘Account Locked’ Message in Mails of Roadrunner?

How To Solve the Error of ‘Account Locked’ Message in Mails of Roadrunner: Recently many Roadrunner users are facing Account Locked messages while using their account. It is one of the common issues faced by users in the recent past. Access to their email account is denied again and again.

In this article, we will discuss How to Solve the Error of the ‘Account Locked’ Message in Mails of the Roadrunner? We will provide you with proper solutions and will explain to you the step-by-step procedure which will definitely help you.

What happens when you receive an “Account Locked” message?

Whenever users try to log in to their account, they receive an “Account Locked” message. Even after trying again and again the same message comes up which denies them to access their account. As a result, users are not able to send, receive, or forward messages.

Read This Related Topic: How to Resolve the Connectivity Issue of Roadrunner Emails on Android Devices

How To Solve the Error of ‘Account Locked’ Message in Mails of Roadrunner?

Mentioned below are a few key points that you can keep in mind if you are not able to access your roadrunner account and if you are receiving “Account Locked” message again and again:

  • The problem occurs when you are using your account on multiple devices. If you are logged in with the same Roadrunner account on multiple devices then you can face this problem. Log out of all the other devices and just try to log in into your account on one device only.
  • You can also configure your roadrunner email settings and give it a try. This will help you to set up your account all over again which will solve your problem. To do the same follow the mentioned below steps:

Follow the steps below to Configure Roadrunner email IMAP settings:

  • For Account Type use IMAP.
  • For Incoming Server: Use993 for POP3Prot.
  • For Incoming Mail: Use
  • For Outgoing Mail: Use
  • For Outgoing server: Use993 for POP3Prot.
  • For Inbound and Outbound Username: Use the Full Email Address.
  • For Inbound and Outbound Username: Use the Full Email Address.
  • SMTP Server Requires Authentication: Choose Yes.

If you are able to send messages but you are not able to receive emails then you have to modify your SMTP settings. Click on the next option once you are done then you will be redirected to the Outgoing Server Settings panel. Fill in the following details:

Server (Choose SMTP Serve)

Port and Safety



  • Follow the on-screen instructions and click on the Submit option to complete the process.

Points to keep in mind

Mentioned below are a few very common problems which users face while operating their Roadrunner Email:

  • Due to the server breaking down users can face unwanted data complexity while accessing Roadrunner email.
  • There might occur problems with IMAP and POP settings. You have to keep a regular check on IMAP and POP settings.
  • If your configuration setup is not working properly. It may cause trouble while operating your Roadrunner email.
  • There can be problems with sending, receiving, and forwarding emails.
  • The server can break down and can cause basic problems like not being able to access your inbox, outbox and others.
  • If your network connection is not working properly that is also going to affect your Roadrunner email.
  • Problems with your web browser which you are using to access your Roadrunner email can affect your experience.
  • If your anti-virus is not working properly and if you are using an outdated version of your browser then your Roadrunner email may not work.

Conclusion: How To Solve the Error of ‘Account Locked’ Message in roadrunner

With this, we have covered everything in our reach. We have provided solutions to every problem you can face. If you have any doubt related to the topic you can comment down below in the comment section and we will provide solutions to you. If you think this article, was helpful to you can let us know below this will encourage us to proceed further with our articles.